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Privacy Policy

Last Updated: October 2026

The Privacy Policy of online-uaevisa.com, operated by N&N International, explains how we collect, use, process, and protect information provided by users of our website and services.

We respect your privacy and take reasonable measures to protect the personal information you provide to us while using our website or requesting our UAE visa assistance and document assistance services.

This Privacy Policy may be updated from time to time. We encourage you to review this page periodically for any changes.

By accessing or using online-uaevisa.com, you acknowledge and agree to the practices described in this Privacy Policy and our Terms & Conditions.

1. Information We Collect

When you use our website or request our services, we may collect information necessary to provide our services and process your application.

Depending on the service requested, this may include:

  • Full name
  • Date of birth
  • Nationality
  • Passport information
  • Passport copy
  • Photograph
  • Contact details such as email address and telephone number
  • UAE or other relevant residence information
  • Documents required for the selected visa application
  • Payment and transaction-related information
  • Information you voluntarily provide when communicating with our support team

We collect only information that is reasonably required for providing the requested services, processing applications, communicating with customers, and related business or legal purposes.

2. How We Use Your Information

Information collected from or provided by customers may be used for purposes including:

  • Providing UAE visa assistance services
  • Reviewing and preparing application documents
  • Assisting with online application forms
  • Processing and submitting applications where applicable
  • Communicating with customers regarding their applications
  • Providing application status and progress updates
  • Responding to customer enquiries
  • Processing payments and maintaining transaction records
  • Improving our website and services
  • Preventing fraud, misuse, or unauthorized activity
  • Complying with applicable legal or regulatory requirements

We do not use customer information for purposes unrelated to the requested service unless permitted or required by applicable law.

3. Sharing of Information

We treat customer information as confidential and take reasonable measures to protect it from unauthorized access or disclosure.

However, where necessary to provide the requested service, information may be shared with relevant parties, such as:

  • UAE immigration or other relevant government authorities
  • Application processing partners or service providers
  • Payment processors and financial service providers
  • Technology, hosting, communication, or support service providers
  • Other third parties where necessary to provide the requested service or where required by law

We do not sell customer personal information as part of our ordinary business operations.

4. Cookies

A cookie is a small file that may be stored on your device when you visit a website.

online-uaevisa.com may use cookies and similar technologies to:

  • Understand how visitors use our website
  • Identify pages that are visited
  • Improve website functionality and performance
  • Analyze website traffic
  • Improve user experience
  • Support website security and operation

Most web browsers accept cookies automatically. You may change your browser settings to accept, reject, or delete cookies.

Disabling certain cookies may affect some website functionality.

5. Information Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.

Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security of information transmitted through the Internet.

6. Third-Party Websites

online-uaevisa.com may contain links to third-party websites or services.

These links may be provided for convenience or informational purposes.

We are not responsible for the privacy practices, security, content, or policies of third-party websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.

7. Payment Information

Payments made through online-uaevisa.com may be processed through third-party payment gateways or payment service providers.

We may receive transaction-related information necessary to confirm and maintain payment records. Payment card details may be processed directly by the applicable payment provider according to its own security and privacy practices.

Customers should use only the official payment methods provided on online-uaevisa.com.

8. Data Retention

We may retain customer information for as long as reasonably necessary to:

  • Provide and maintain our services
  • Complete application-related activities
  • Maintain business and transaction records
  • Resolve customer enquiries or disputes
  • Prevent fraud or misuse
  • Comply with applicable legal or regulatory requirements

The period for which information is retained may vary depending on the type of information and the purpose for which it was collected.

9. Customer Responsibility

Customers are responsible for ensuring that the information and documents they provide to us are accurate, complete, genuine, and current.

Customers should not provide information that is not required for their requested service.

If you believe that information you have provided to us is incorrect or needs to be updated, you may contact our support team.

10. Privacy Policy Updates

online-uaevisa.com reserves the right to modify or update this Privacy Policy from time to time.

Any changes will be published on this page, together with the updated Last Updated date.

We encourage users to review this page periodically to remain informed about how we handle personal information.

11. Disclaimer

Communication over the Internet and electronic systems used to provide online services may be subject to security risks.

While we take reasonable measures to protect information, we cannot guarantee that Internet transmission or electronic storage will always be completely secure.

To the extent permitted by applicable law, online-uaevisa.com and N&N International shall not be responsible for unauthorized access, interception, alteration, loss, or disclosure of information resulting from circumstances beyond our reasonable control, including security breaches, system failures, malicious attacks, or third-party actions.

online-uaevisa.com may also contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, you may contact us using the details below:

  • Business Name: N&N International
  • Website: online-uaevisa.com
  • Email: Info@online-uaevisa.com

Privacy Notice

We are a private travel assistance service helping individuals and businesses with UAE travel authorization applications for short-term stays. A service fee applies for our professional assistance and application support. We are not affiliated with or endorsed by the UAE Government or any government authority.

Enquiry

These Terms of use shall not constitute or be deemed to constitute a partnership, joint venture or contract of employment between you and us. You may not assign, sub-license, sub-contract or otherwise transfer or deal in any of your rights or obligations under these Terms of use without our prior written consent. Headings in these Terms of use are for convenience only and are not to be taken into account when construing these Terms of use.

  TERMINATION:

We reserve the right to block your access to this site immediately and without notice if, in good faith, we believe that you have failed to comply with any of these Terms of use.